Blog/News

    05Nov 05Nov

    In The Know

    Comments| Posted in General By m b

    5/11/15

     

    Ethics is knowing the difference between what you have a right to do and what is right to do.

    Potter Stewart

     

    So right about now you are wondering:

    What is this about???? Ethics??? What does this have to do with selling sand, cement and building materials?

    As a little boy I did a paper run for a local newsagency in Clovelly. I shared this role with another two boys and each of us was given a specific route completely covering our local area. Being 11 years old and trying to save for a “Nintendo” meant that the more papers I sold the more commission I would receive, combine this with the potential tips from extra sales and I would be playing “Nintendo” in no time………This goal could have been achieved sooner had I been sneaky and over lapped on my fellow work mates route, but even at such a tender age I knew that this would be wrong and ethically incorrect.

    You see, my parents taught me well. Mum always said: “do to others as you would have them do to you”. This has never left my train of thought and I live everyday “ethically” as best I can. Now….im not perfect and no one is, but I know the difference between what is right and what is wrong.

    The other day one of our loyal customers renovating his home mentioned that he had an MBS competitor site board appear on his fence without his approval. …   Looking further into this we noticed the competitor going hard out with site signs appearing on every job site in the area, even sites that are not supplied by them.

    So what’s wrong with this practice??  A business works very hard to build a customer relationship.   You need to understand the customer needs, budget, deadlines, preferred products and delivery requirements.  But even more important in the customer relationship is a successful partnership that includes sincerity, honesty and transparency. 

    I come to work every day in full knowledge of what I hope to achieve each day. My goal is to provide you with the best service possible, competitive pricing and most importantly making your MBS experience a positive one. 

     Animals don’t practice ethical behaviour only humans, that’s why we are top of the food chain! 

    05Oct 05Oct

    In The Know

    Comments| Posted in General By m b

    Individual commitment to a group effort - that is what makes a team work, a company work, a society work, a civilization work.

    Vince Lombardi

     

    All great teams are composed of great individuals……..

    MBS today is a business that has diversified its services providing building materials to trades people and home renovators as well as transport and logistic solutions from quarry’s to yards and sites around Sydney. MBS works for and with its customers daily and is committed to servicing their building needs with transparency, sincerity, quality and prompt delivery service.

    So…….who are the people responsible for MBS’s success? Who are the people that make your MBS experience a pleasant one?

    The staff!!!! Everyone from the guys that run the yard to the delivery and haulage driver’s. These people are the heart and soul of MBS. Their daily efforts combined make for a successful team and a successful team provides you with a pleasant buying experience. These guys know your name, welcome you on arrival and create the friendly and warm environment that is MBS.

    The MBS team is compiled of people from different origins, skin colours and creeds. Different people, yet all similar in their approach to work and life. They are enthusiastic, hardworking people who are very much appreciated.

    These people are the MBS team. They are part of the winning formula at MBS and key to its future success. As a “coach” I couldn’t be happier with my team and thank them for their efforts!!!!

    Thanks guys, appreciate it……….

    05Jul 05Jul

    In The Know

    Comments| Posted in General By m b

    “Quality and service is long remembered after price is forgotten!”

     

     Is MBS cheaper than the opposition? Dearer? How do they compare?  

    These are all questions you and every consumer ask themselves when buying goods. I ask these questions myself all the time when I buy something!

    As a consumer we want the best deal for the best quality material/product all the time! Who doesn’t right???

     So what constitutes the best price/deal?

    Well to answer this question we need to look at the overall offer. We need to ascertain as much information as possible to be able to make the correct choice. The most important questions to ask are:

    • How desperate am I on the delivery?
    • What is the quality of the material like?
    • Am I getting what I asked for?
    • How does the price compare?
    • What is the service like?

     The answers to these questions help make what can be a difficult and confusing decision easy. So let me throw in my 2 cents, excuse the pun.

    How desperate am I on the delivery? Should have been here yesterday!!!

     If there isn’t any material on site with workers costing you on an hourly rate, then time is money. Saving a couple of dollars is negligible in the context of what you’re paying your workers to stand around. Whether that delivery comes from us or someone else, TIME IS MONEY!

     What is the quality of the material like? There are many different brands of cement and different locations where we can obtain certain sands.

    When it comes to cement we only stock Boral/Bluecircle. Known for its quality and batch freshness it is the best cement on the market. Meeting and complying with all Australian standards it is the right cement for a perfect job every time.

    Sands are sands right? Wrong!!!! Sands and their quality vary from quarry to quarry. As an example both our yellow and white brickies sand are sourced from PF formation in Maroota. Long considered to be one of the best quarries with excellent quality control and premium grade sand. There are in fact cheaper quarry’s where we could purchase our sand but we choose to buy the best. The best sand ensures you get the best quality job. (If needed we can provide quality certificates for all our sands).

    Am I getting what I asked for? What was that sir????? 1 ton in a bulka bag? No worries, 1 ton it is!

    You ask for a ton; you get a ton! You ask for 3 ton; and yep……..you guessed it; 3 ton it is! Unless you have a crane onsite or scales there is no way for you to quantify whether you are receiving what you asked for or being ripped off. MBS guarantees you get what you asked for every time all the time! Our loader operators set the scales and every time we scoop, we scoop the correct amount.

    When your quoting on a meter rate and being ripped off 100kg here and 200kg there it is money out of your pocket! Let’s take the example of:

    • A renderer charges $30 per meter for a sponge finish external wall. Now on average 1 ton of Newcastle sand should do roughly 50 meters squared at 10mm thickness. So 50m2 x $30 per meter= $1,500. Now, if the same renderer only gets 900kg of Newcastle sand and working at $30 per meter (you see where this is going) that 100kg less might be enough to do 3-4 meters squared. That’s $120 out of his pocket!

    So as you can see; cheapest isn’t always the best value!

     How does the price compare? Are you serious, that sounds expensive!! You will find that the difference from supplier to supplier will vary. The variation is usually a handful of dollars at most. Sometimes we will be cheaper than our competitors and sometimes we may be a little dearer. Over the duration of a job the variation in price would more than likely be minimal. I don’t know where my competitors buy their products and what they buy them for; I do know I keep my price as competitive as possible for all my customers.

     

    What is the service like?  Service; ah good old fashioned service! I love speaking to my customers, really I do! I love to help you in any way I can. I know and understand that your business is my lively hood so offering you the best possible experience as a customer is my number one goal. I listen to your concerns and more importantly always try my best to satisfy or address any issues you may have. It’s supposed to be a mutually rewarding business relationship, at least that’s how I see it.

    So that’s my 2 cents. I know it’s a long post, but sometimes the understanding is in the detail. 

    18Jun 18Jun

    Economists

    Comments| Posted in General By m b

    "AN ECONOMIST IS AN EXPERT WHO WILL KNOW TOMORROW WHY THE THINGS HE PREDICTED YESTERDAY DIDN'T HAPPEN TODAY." - LAWRENCE J. PETER

    So economists are undecided as to whether we are currently in stable economic period or about to slip into another CRISIS………..i don’t know and I’m sure you don’t either. One wonders how much these so called economic experts actually know??? What I do know is that people are paying record prices for property. If your currently selling you might be licking your lips at the prospect of an over inflated purchase price whilst if you are trying to buy you might be dreading the amount you may need to pay.

    So what does one do??? Should we be saving our money for a rainy day? Or should we be spending and making the most of the lowest interest rates on offer in over 41 years??? In my opinion the low interest rates on offer are a perfect opportunity to pay off your mortgage sooner or alternatively add value to your home with a renovation.

    These two options are in my opinion safe bets…Should you decide to go for the renovation route then make sure you contact us before starting your project. We can offer advice, quality materials and great rates to help you achieve your desired renovation dream.

    Yesterday is the past, today is the present and tomorrow is the future, what the future holds? I don’t know but either do these so called experts! The best they can do is speculate!

     Team MBS signing off! 

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